Support

Need help? Copy our email below, paste it into your mail app, and send us a message. We typically reply within a few business days.

Contact

Email address

Select the address above or copy it manually, then write us from whichever email client you use.

Frequently asked questions

What is Oxus?

Oxus is a weight-loss app focused on portion control: you log what is on your table (photo or text), and Oxus suggests how much of each food to eat in grams so you can stay in a calorie deficit without a restrictive meal plan.

How do I get the app?

Download Oxus from the App Store on your iPhone. A free trial is available when you subscribe.

How do I cancel or change my subscription?

Subscriptions purchased through Apple are managed in Settings on your iPhone or iPad: Apple ID → Subscriptions → Oxus. We cannot cancel or refund purchases from here; Apple handles billing.

How do I delete my account or ask about my data?

You can delete your account from Profile settings inside the app. For privacy-specific questions, see our Privacy Policy or email us at the address above.